When you are presented with a life challenge often some of the stress comes from not knowing where to turn for help. Ability Assist Counseling Services provides you with the appropriate resources to help resolve the problem you are facing and in turn, eliminate the accompanying stress. Ability Assist, which is offered through ComPsych, is a service which is available to you, your spouse and dependents.
Ability Assist provides:
- Emotional or Work-Life Counseling
- Financial Information and Planning Resources
- Legal Support and Referral to Representation (at a reduced rate)
- Health Champion – Healthcare Advocacy services (claim resolution, cost estimates, treatment and diagnosis explanations)
Services are available via phone, online, or as face-to-face visits (3 per family member per year).
Contact Ability Assist at 1-800-964-3577 or online at http://www.guidanceresources.com/
Use company/organization Web ID: HLF902 and company name: ABILI
Resources
Cigna Resources
| OVERALL ASSISTANCE – HOUSING, FOOD, BILL PAY, TRANSPORTATION, MENTAL HEALTH, ETC. | ||
| United Way’s 2-1-1 |
To get expert, caring help, call 2-1-1 or search the website for a list of resources such as: • Health insurance and medical expenses • Unemployment benefits • Family Medical Leave Act (FMLA) assistance • Mortgage, rent, utilities and home internet assistance • Nutrition assistance/food stamps • Mental health and crisis |
Call 211 |
| Cigna Community Resources | Cigna is making it easier to access a social care network that connects people with programs. Users can search for a variety of services in their local communities, including free or low-cost medical care, food, transportation, housing assistance, and more. | CignaCommunity.AuntBertha.com |
| Salvation Army | They meet human need without discrimination, providing disaster relief, LGBTQ support, homeless shelters, food pantries, and alcohol/drug rehabilitation, among other services. | SalvationArmyUSA.org/usn |
| IN TIMES OF CRISIS | ||
| National Domestic Violence Hotline | They provide essential support to help survivors of domestic violence 24/7 through trained, expert advocates offering free, confidential, compassionate support, and referral services in more than 200 languages. | 800.799.SAFE (7233) or chat live at TheHotline.org TTY 800.787.3224 |
| National Suicide Prevention Line | They provide 24/7, free, confidential support for people in distress, prevention and crisis resources for patients and their loved ones, as well as best practices for professionals. |
800.273.8255 |
| National Sexual Assault Hotline | They offer free, confidential 24/7 hotline and online assistance to support assault survivors. They also educate the public and maintain a state-by-state guide on sex crime statutes of limitations. | 800.656.HOPE (4673) Chat live at Rainn.org |
| The Trevor Project | Trained counselors support LGBTQ youth in crisis, feeling suicidal or in need of a safe and judgment-free place to talk 24/7. Youth can call the TrevorLifeline directly. | 866.488.7386 TheTrevorProject.org |
| PARENTING AND CHILDCARE | ||
| National Family Support Network | Their programs work in a strengths-based, family-centered approach to enhance parenting skills, foster the well-being of children, prevent child abuse and neglect, increase school readiness, connect families to resources, and promote family economic success. | NationalFamilySupportNetwork.org |
| MEDICAL INFORMATION AND SUPPORT | ||
| HealthWell Foundation | They provide essential support to help survivors of domestic violence 24/7 through trained, expert advocates offering free, confidential, compassionate support, and referral services in more than 200 languages. | HealthWellFoundation.org |
| National Alliance on Mental Illness (NAMI) | NAMI provides advocacy, education, support and public awareness to help individuals affected by mental illness build better lives. They offer support through a hotline, as well as text and chat options. | 800.950.NAMI (6264) Text “NAMI” to 741-741 Chat at [email protected] |
| Substance Abuse and Mental Health Services Administration (SAMHSA) | A National Helpline (also known as the Treatment Referral Routing Service) is a confidential, free, 24/7, information service in English and Spanish, for those facing mental and/or substance use disorders. Providing referrals to local treatment facilities, support groups, and community-based organizations. Callers can also request free publications. | 800.662.HELP (4357) TTY: 800.487.4889 FindTreatment.samhsa.gov |
| NeedyMeds.org | NeedyMeds is a nonprofit that connects people to programs that will help them afford their medications and other health care costs. Watch this brief video: https://youtu.be/wfbeIxRr8k4. | 800.503.6897 NeedyMeds.org |
| UTILITIES AND TRANSPORTATION | ||
| Lifeline Support | A National Helpline (also known as the Treatment Referral Routing Service) is a confidential, free, 24/7, information service in English and Spanish, for those facing mental and/or substance use disorders. Providing referrals to local treatment facilities, support groups, and community-based organizations. Callers can also request free publications. | LifelineSupport.org |
| FOOD ACCESS | ||
| Meals on Wheels America | Dedicated to addressing senior isolation and hunger, this national network delivers nutritious meals, and offers friendly visits and safety checks for America’s seniors. | 888.998.6325 MealsOnWheelsAmerica.org |
| Feeding America | Each year, this nationwide network feeds more than 46 million people through food pantries, soup kitchens, shelters, and other community agencies. | FeedingAmerica.org |
| VETERANS SUPPORT | ||
| Hidden Heroes | Hidden Heroes brings attention to military caregivers and seeks solutions for the tremendous challenges and long-term needs they face. They have created a vetted directory of resources to help address the needs of these caregivers. | |
*Cigna does not assume responsibility for any third-party resource listed.
