Medical Plan Tools & Tips
Cigna is committed to serving its members by offering programs which can improve their health, foster an atmosphere of well being and provide a sense of security. To support this initiative, Cigna provides these unique resources free of charge to enrolled members and their dependents.
myCigna
Nothing is more important than your good health. That’s why there’s the myCigna® website – your online home for assessment tools, plan management, medical updates and much more.
On myCigna.com you can:
- Find in-network doctors, dentists and medical services
- View ID card information
- Review your coverage
- See how much your medication will cost you at the different pharmacies in your network
- Manage and track claims
Resources
You can use MDLive for 24/7 care
Cigna Telehealth Connection lets you get the care you need – including most prescriptions (when appropriate) – for a wide range of minor conditions. You can connect with a board-certified provider via video chat or phone, when, where and how it works best for you.
Choose when: 24/7/365. Day or night, weekdays, weekends and holidays.
Choose where: Home, work or on the go.
Choose how: Phone or video chat.
Preventive care
Overall good health is important. That is why your Cigna medical plans include coverage for eligible preventive care services at no additional cost to you, when you receive them from a doctor who participates in your plan’s network. This means no money taken from your account and no out-of-pocket costs to you. Covered preventive care services can include, but are not limited to:
- Blood pressure screenings
- Cholesterol screenings
- Diabetes screenings
- Testing for colon/rectal cancer
- Clinical breast exams
- Pap tests
- Mammograms
Cigna One Guide
The Cigna One Guide® service can help you make smarter, informed choices and get health-related recommendations based on what matters most to you. It is our highest level of support that combines the ease of a powerful app with the personal touch of live service. One Guide personal support, tools and reminders can help you stay healthy and save money.
Understand your plan
- Know your coverage and how it works
- Get answers to all your health care or plan questions
Get care
- Find an in-network doctor, lab or urgent care center
- Connect to health coaches, pharmacists and more
- Stay on track with appointments and preventive care
- Take advantage of dedicated one-on-one support for complex health situations
Save
Get cost estimates and service comparisons to avoid surprises
- Check account balances and claim activity to manage expenses
Once you have enrolled, start using the Cigna One Guide support service by downloading the enhanced my Cigna App, click to chat or by phone.
Cigna Healthy Pregnancies, Healthy Babies
Each woman’s journey to motherhood is unique. Enrolling in the Cigna Health Pregnancies, Healthy Babies® program is a healthy place to start. You are eligible for cash rewards when you enroll and engage in the program through your second trimester.
To support you along your journey, you will get:
- Helpful guidance and support on everything from infertility and preconception planning to post-delivery information.
- A workbook to help you learn about pregnancy and babies, including topics like prenatal care, exercise, stress, depression and more.
- 24/7 live telephone support from a case manager, who has nursing experience and can help you with everything from tips on how to handle your discomfort during pregnancy to birthing classes and maternity benefits.
- Access to an audio library of health topics.
- Incentives for participating in the program, if offered by your employer
You will learn how to make a plan for a healthy pregnancy, monitor your pregnancy week by week, prepare for labor and delivery, care for your baby and more.
